Term & Conditon

1. Introduction
Welcome to Browny Logistics Ltd. By using our website, services, or booking shipments, you agree to comply with these Terms & Conditions. Please read them carefully.

2. Services
Browny Logistics Ltd provides logistics services including:

• Air Freight
• Sea Freight
• Courier Delivery
• Airport Transfers

We act as your service provider for shipping and delivery between the UK and Ghana. Service availability, delivery times, and pricing are subject to change.

3. Booking & Payments

• All bookings must be completed through our website or approved channels.
• Payments must be made in full before shipment is dispatched unless otherwise agreed.
• Prices are subject to change and may include taxes, customs fees, and other charges.

4. Shipping & Liability

• Browny Logistics Ltd takes reasonable care with all shipments, but we are not responsible for delays caused by customs, weather, transport disruptions, or other unforeseen events.
• Customers must ensure that all goods comply with local laws in the UK and Ghana.
• We are not liable for prohibited items, damages due to improper packaging, or incorrect shipment information.

5. Tracking

• Our tracking system provides updates on the shipment status.
• While we strive for accuracy, we cannot guarantee real-time tracking at all times.

6. Cancellations & Refunds

• Bookings can be cancelled according to our cancellation policy outlined on the website.
• Refunds will be processed after verifying shipment status and applicable fees.
• Once a shipment has left the UK, refunds may not be available.

7. Account Responsibility

• Customers with an account must keep login credentials secure.
• All activity under your account is your responsibility.
• We reserve the right to suspend or terminate accounts violating these terms.

8. Intellectual Property

• All content on the Browny Logistics Ltd website, including logos, images, and text, is our property.
• You may not reproduce, distribute, or use our content without permission.

9. Privacy

• Your personal information is collected and used according to our Privacy Policy.
• By using our services, you consent to the processing of your data as described.

10. Governing Law

• These Terms & Conditions are governed by the laws of the United Kingdom.
• Any disputes arising from the use of our services shall be subject to the jurisdiction of UK courts.

11. Changes to Terms

• Browny Logistics Ltd reserves the right to modify these Terms & Conditions at any time.
• Changes will be updated on our website, and continued use of services constitutes acceptance.